FAQs
Get your questions answered!
You can place an order for our services by visiting our website and selecting the Get Quote button from the top menu. Follow the prompts to provide necessary details and complete your request. Alternatively, you can contact us directly to discuss your requirements and place an order over the phone or via email.
You can email your documents to catsdominica@gmail.com, or whatsapp us at 1 767 225 2287. Your documents will be printed upon your arrival to the office.
We accept various payment methods including credit/debit cards, MoBanking, and bank transfers at our physical location. Currently, we do not provide online checkout.
Processing and delivery times vary depending on the specific service and order requirements. We strive to complete orders promptly and efficiently, and delivery times will be provided to you at the time of order placement.
Yes, we do offer special delivery upon request for physical products such as printed materials, copy paper, electronic accessories, and books and stationery items. Service charges will apply for special delivery requests. Please contact us directly to discuss special delivery options and associated costs.
Yes, we may offer discounts for bulk orders depending on the quantity and type of service/products requested. Please contact us directly to discuss bulk order discounts and pricing options.
Yes, you can request a quote for custom orders or specific project requirements. Please contact us with details of your project, and our team will provide you with a personalized quote based on your needs.
We only open on Saturdays before and/or after a public holiday, from 9am – 2pm. Join our email list and WhatsApp Channel, and stay tuned to our social media for updates.
If you have any further questions or require assistance, please don’t hesitate to contact our customer support team. You can reach us via email at office@catsdominica.com or by phone at 1 767 440 3846. We’re here to help!